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An increasing number of Nigerians are opting for app-driven ride-hailing platforms to ensure safer travel during late hours, as per a new Ride-Hailing Safety Index conducted by Bolt.

A study carried out by the international research company Ipsos revealed that 96 percent of participants favor using ride-hailing services instead of conventional transportation like buses and motorcycles when traveling at night, in unknown locations, or following alcohol consumption. The results highlight a change in commuting habits toward tech-based mobility options.

Bolt, the leading ride-hailing company in Nigeria, stated that the research underscores the significant impact of digital transportation on enhancing individual safety within city areas.

“Ensuring safety is fundamental to all our operations at Bolt,” said Osi Oguah, General Manager of Bolt Nigeria.

This study offers important understanding about how Nigerians view security while using ride-hailing services. We remain committed to investing in technology, collaborations, and education to make sure all trips are secure, dependable, and cost-effective.

The study, conducted in Lagos, Abuja, Port Harcourt, and Ibadan, also found that 94 percent of participants have arranged trips for relatives or friends to guarantee their safe return home. Additionally, 66 percent feel that ride-hailing services have contributed to lowering cases of drunk driving by providing a reliable option instead of driving while intoxicated.

Seventy percent of ride-hailing users in Nigeria are women, primarily within the age range of 25 to 34 years. Many participants indicated they utilize these services multiple times each week, demonstrating their essential function in everyday city transportation.

Important in-app safety features, such as real-time GPS tracking, driver verification, and trip sharing, were recognized as key elements that build confidence in the platforms. Stephanie Kanyiri, from Ipsos, mentioned that the data indicates a positive development, highlighting that Nigerians are beginning to view ride-hailing as a safe and practical means of transportation.

The Lagos State Ministry of Transportation also praised Bolt for initiating an independent study to gain deeper insight into the needs of commuters and improve service standards. “This research initiative reflects a sincere dedication to enhancing the ride-hailing process,” stated Oluwaseun Osiyemi, who spoke on behalf of the Transportation Commissioner.

Bolt mentioned that the findings will direct upcoming investments in safety education, technological advancements, and public awareness campaigns, highlighting the significance of app-driven mobility within Nigeria’s urban transportation system.

Provided by SyndiGate Media Inc. (Syndigate.info).